- Your visit and COVID-19
- What's on
- School visits
- Our Work
- Local History
To help keep everyone safe, we’ve made some changes at the Curtis Museum. We have introduced a number of measures in line with government guidelines to help manage our visitor numbers and ensure we maintain social distancing to protect you, our staff and volunteers. Please read on for information about booking your visit and what to expect when you are with us.
What we are doing to help reduce the spread of COVID-19
- Giving you a warm welcome at a safe distance
- Introducing advanced booking to reduce queues
- Using signage to help you maintain social distance
- Asking for cashless payment wherever possible
- Providing hand sanitiser for you to use
- Taking away high-contact exhibits and displays
If you have any concerns or questions during your visit, please talk to a member of our team – they will be happy to help you.
You can find out answers to some commonly asked questions in our reopening and coronavirus information and FAQs.
Booking your visit
We have introduced advanced booking to the Curtis Museum to help us manage our visitor numbers. Booking your visit is free. Timed visits to the Curtis Museum take place at 10:00am, 12:00pm and 2:00pm. Please book a visiting time for each member of your party, including children.
Your visit will give you two hours to explore the museum and its grounds. Our team will give you 30 minutes notice before your visit is due to end.
Please do not visit if you or any members of your household are showing symptoms of COVID-19 or if you have been in contact with anyone who has it. Information on how to re-book or cancel your visit is detailed on your booking confirmation.
Our opening days and hours are available to view online. Please check before you visit.
Social distancing and hygiene
During your visit, we ask that you follow our guidelines on social distancing and hygiene to help keep us all safe. We are operating a one-way system at the Curtis Museum, which is indicated by signage. Hand sanitiser stations are positioned at the entrance to the museum.
Our accessible toilet is open for use by our visitors.
Our gift shop is open as normal. Please use cashless payment for any purchases.
To help keep us all safe, we have reviewed exhibits, interactives and spaces which may pose a risk of spreading the virus. All family interactives have been removed from the galleries.
Hampshire Cultural Trust is a registered charity. The coronavirus crisis has had a huge impact on all of us. Please donate to help us re-connect our communities through culture.
In accordance with government guidelines, we have carried out a COVID-19 risk assessment to make our sites COVID secure and identify risk control measures.
The Curtis Museum has level access to the ground floor only. Guide dogs are welcome.
How to get here
By car: the Curtis Museum is located near the centre of Alton. There is public pay and display parking nearby.
By rail: Alton railway station is within walking distance of the museum.
By bus: Alton is served by buses from surrounding major towns. All buses terminate at Alton railway station, which is a five minute walk from the museum.