Aldershot Military Museum

Staying Safe

To help keep everyone safe, we’ve made some changes at Aldershot Military Museum. We have introduced a number of measures in line with government guidelines to help manage our visitor numbers and ensure we maintain social distancing to protect you, our staff and volunteers. Please read on for information about booking your visit and what to expect when you are with us.

What we are doing to help reduce the spread of COVID-19 

• Giving you a warm welcome at a safe distance
• Introducing advanced booking to reduce queues 
• Using signage to help you maintain social distance
• Asking for cashless payment wherever possible
• Providing hand sanitiser for you to use
• Taking away high-contact exhibits and displays

If you have any concerns or questions during your visit, please talk to a member of our team – they will be happy to help you.

You can find out answers to some commonly asked questions in our reopening and coronavirus information and FAQs.

Admission tickets and booking your visit 

We have introduced advanced booking to Aldershot Military Museum to help us manage our visitor numbers. You need to purchase an admission ticket and book a visiting time. Booking your visiting time is free. If you already have an admission ticket, you do not need to pay again, but you do need to book a time to visit. Please book a visiting time for each member of your party, including children.

Buy tickets online

Book your visiting time

Your visit will give you two hours to explore the museum and its grounds. Your tour around the museum will take approximately one hour to complete, ending back at the car park. You are then welcome to use our outdoor seating areas. A member of our team will advise all visitors using our outdoor space when your visit is coming to an end.

Please do not visit if you or any members of your household are showing symptoms of COVID-19 or if you have been in contact with anyone who has it. Information on how to re-book or cancel your visit is detailed on your booking confirmation.

Opening times 

Our opening days and hours are available to view online. Please check before you visit.

Social distancing and hygiene 

During your visit, we ask that you follow our guidelines on social distancing and hygiene to help keep us all safe. We are operating a one-way system at Aldershot Military Museum, which is indicated by signage. Hand sanitiser stations are positioned at the entrances and exits of each of the museum's buildings. To keep everyone safe, please wear a face covering when visiting Aldershot Military Museum.

World War II Assault Course

Our World War II inspired assault course is open. While using the assault course, we ask that the following are observed so that everyone can play safe and have fun.

Use of the equipment is limited to four household groups at any one time.

For children:

• Wait for the equipment in front of you to be clear before you move on
• Try not to touch your face!
• Use the hand sanitiser provided when you’ve finished the course

For parents and carers:

• Please supervise the children in your care at all times
• Please do not allow children to use the course if they have any coronavirus symptoms

The assault course is cleaned regularly to help reduce the spread of coronavirus and keep everyone safe.

Toilet facilities

Our ladies', men's and accessible toilets are all open to use, restricted to one household per facility at any one time. 

Café and picnics

Hot and cold drinks and pre-packaged snacks are available to purchase after you finish your tour of the museum buildings. Our indoor seating area is currently closed, however, outdoor seating is available. Please use cashless payment for any purchases. Picnics are welcome outdoors. We’re passing on the VAT reduction on all applicable products. The reduction will be applied at the till when you make your purchase.

Gift shop

Our gift shop is open as normal. Please use cashless payment for any purchases.

Exhibits

To help keep us all safe, we have reviewed exhibits, interactives and spaces which may pose a risk of spreading the virus. All family interactives have been removed from the museum. A family trail is available for touring the site and colouring packs available to take away.

Support

Hampshire Cultural Trust is a registered charity. The coronavirus crisis has had a huge impact on all of us. Please donate to help us re-connect our communities through culture.

Donate Now

Risk assessment

In accordance with government guidelines, we have carried out a COVID-19 risk assessment to make our sites COVID secure and identify risk control measures.

We’re Good to Go

The Visit Britain We’re Good to Go symbol shows that Aldershot Military Museum has followed government and industry COVID-19 guidelines and that we have processes in place to help keep everyone safe.

---

Admission

Pay once, visit all year! With your ticket, you can enjoy unlimited visits to Aldershot Military Museum and return as many times as you like for a whole year!

Ticket	Price - pay once, visit all year
Adult	£5.00
Child (5-15 years)	£2.50
Concession	£4.00
Under 5s	Free
Family Ticket (up to 5 people, max. 2 adults)	£14.00

Prices exclude some special events and activities which may be charged separately – please check our What’s On for details. Last admission 30 minutes before closing.

Accessibility 

The museum is located within four separate buildings. There are walkways between the Local History and John Reed Galleries. The museum buildings are on one level with access by ramps. Accessible toilet available in Boyce Building.

Group Visits

To arrange a group visit to Aldershot Military Museum, please call 01252 314598.

How to get here

By car: the museum is located on Queens Avenue, Aldershot, between the town of Aldershot and the village of North Camp. There is free parking on site.

By public transport: we are situated approximately 2.5 miles from both Aldershot and Farnborough railway stations. The No. 1 bus service runs from both stations every ten minutes. There is a stop in Queens Avenue, just a short walk from the museum.