Volunteer Opportunities

You will play an integral role in supporting the needs of the wardrobe team in their busy office. You will assist with enquiries via email and phone in addition to filing and stock checking. You will need to check off loans boxes from our educational section and book in/out hires as needed.

You will play an important part in caring for the Windmill and keeping it open to the public. As a trained assistant miller you will work in the windmill to produce flour as it was made 200 years ago. Our aim is that visitors are able to see the milling on guided tours and buy the flour, giving them a very unique experience.

As the Box Office is the first point of contact for many customers, we are looking for outgoing, friendly people with a “Can Do” attitude for this customer-facing role. Ideally you will have good communication skills and be confident on the phone, as you will be dealing with customers both over the phone and in person. The work will include selling tickets for shows/classes/workshops, sending out tickets figures to agents, printing and sending out tickets, plus some general admin or marketing tasks.

This public-facing position plays an important part in helping to run our café and serve our customers. The role would include cleaning tables, using dishwasher, serving food, use coffee machine, and stocking products.

You will play a key role in our busy wardrobe team providing quick alterations in addition to taking on more lengthy projects within our workrooms.

This public-facing role plays an important part in interpreting our museum collections and enhancing our visitor experience. You will welcome visitors whilst wearing an authentic costume, and give them information about various parts of the museum. This may include playing records in our gramophone shop (the younger generation will need an explanation!), climbing on board our tram, or opening up our Victorian cottage.

You will play an integral part of our bespoke wardrobe services, making costumes and accessories for productions and private hires. You will have experience with sewing machines and hand sewing skills in addition to pattern cutting and construction.

You will be the main point of contact for customers booking tickets over the phone and in person using our computerised Box Office system. You will also greet visitors, answer the phones, help with any other admin tasks that may need doing and generally be part of the award winning team at the West End Centre.

As part of the evening Front of House team, you will assist customers by scanning tickets and showing them into the theatre. Once the show begins, you will be able to enjoy the performance, whilst ensuring everyone is safe and happy.

You will play an important part in delivering a wide variety of events and supporting the exhibitions and workshops. As an event volunteer you will work with the visitor services assistants and manager to market and run an interesting and exciting event programme, and to support the programme of local temporary exhibitions. Our aim is to supplement the normal visitor offer with an engaging range of events, exhibitions and activities designed for children, families and adults.

This public-facing role plays an important part in running the museum. You will welcome visitors and run exhibition activities. Exhibition activities can range vastly from helping visitors build their LEGO® mini figures to manning a model tank driving experience. Our exhibitions are constantly changing so there is lots of variety in activities throughout the year!

Working as part of the front of house team, volunteers help at our reception desk in the Sainsbury Gallery welcoming visitors and helping with admin tasks such as visitor surveys. They also help in the Gift Shop & Café Willis, serving food and drink, taking payments, booking workshops, dealing with enquiries and helping the staff keep the museum safe and tidy for visitors. You don’t have to have a great knowledge of art or history, although a willingness to learn is always welcomed. A friendly attitude and a willingness to help visitors is more important. Training is provided and staff and other volunteers are always around to help.